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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping


Answers may be delayed for posts that do not include sufficient information.

ffmpeg - needs updating

http://docs.collectiveaccess.org/wiki/Compiling_ffmpeg

This documenations appears to be out of date.   Half the options listed are no longer available in ffmpeg version 3.4.  

We are having trouble with a mp3 audio file upload. Trying to recompile the ffmpeg with the options listed but keep running into missing options.

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