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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping


Answers may be delayed for posts that do not include sufficient information.

Searchable in Google/Web search engines/Export

edited July 2013 in Troubleshooting
We recently installed CollectiveAccess (v 1.3) into our server and are now having a trial. Please help us to set up the Provenance and Pawtucket correctly, thank you.

Q3. Are data in CollectiveAccess searchable in web search engines (e.g. Google) automatically?

Q4. Are data searchable in discovery tools (i.e. OAI complaint)?

Q5. Export / Batch Export
Does CollectiveAccess have Export and “Batch Export” functions (we are now using v.1.3)? So that we can export our collections (e.g. in EAD XML) and re-import it into another archival software and/or library system.
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