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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

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  1. Data sample

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number “1”, “2” & letter “A” in Summary

edited July 2013 in Troubleshooting
We recently installed CollectiveAccess (v 1.3) into our server and are now having a trial. Please help us to set up the Provenance and Pawtucket correctly, thank you.

Q7. Does anyone know what the number “1”, “2” and letter “A” are in the summary? For example,

Collection identifier: 1
Institution: 2
Types: 1


  • It looks like you configured some values with non-displayable names? What installation profile did you use?
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