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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping


Answers may be delayed for posts that do not include sufficient information.

Guidelines for posting on the CollectiveAccess forum

Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:
 
  • Version of the software that is used, along with browser and version 
  • If the issue pertains to Providence, Pawtucket or both 
  • What steps you’ve taken to try to resolve the issue 
  • Screenshots demonstrating the issue 
  • The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements
If your question pertains to data import or export, please also include: 
  • Data sample 
  • Your mapping 

Insufficient information may delay issue resolution.

Comments

  • Thanks for information.

  • Thank you!

  • Hallo. It is a few days I cannot make any post here. Always receive { "Code": 403, "Exception": "You need the Garden.Community.Manage permission to do that.", "Class": "Gdn_UserException" }

    Any help?

  • I also cannot post, the same Code 403 "Exception": "You need the Garden.Community.Manage permission to do that.", "Class": "Gdn_UserException" }

  • Same here - Code 403

  • I have managed to create a new post by entering all content in a text file, then when I create new post, immediately pasting content text and posting it. There seems to be a very short timer on the entry of new posts.

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