Guidelines for posting on the CollectiveAccess forum

edited September 2016 in General Support
Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:
  • Version of the software that is used, along with browser and version 
  • If the issue pertains to Providence, Pawtucket or both 
  • What steps you’ve taken to try to resolve the issue 
  • Screenshots demonstrating the issue 
  • The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements
If your question pertains to data import or export, please also include: 
  • Data sample 
  • Your mapping 

Insufficient information may delay issue resolution.


This discussion has been closed.