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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping


Answers may be delayed for posts that do not include sufficient information.

403 Forbidden

Has anyone ever received the following message when trying to save Collective Access data?  I get it once every month or two, usually associated with one or two records.  The other 50,000 records seem to allow me to save.  Thank you for any clues you might provide.

Forbidden

You don't have permission to access /index.php/editor/objects/ObjectEditor/Save/Screen69/object_id/117502
on this server.

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