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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

Answers may be delayed for posts that do not include sufficient information.

Trouble installing

I am a new user of CollectiveAccess, attempting to install Providence on a Mac. 

I've followed the instructions posted on the wiki's Installing Providence page, and I have been using MAMP during the process. I have entered all relevant info into a setup.php file, making sure that it matches the database and user info on phpMyAdmin. However, I cannot access the web-based installer. Following My Website on phpMyAdmin only displays "Index of / providence/"

Just wondering where I could have gone wrong.


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