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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

Answers may be delayed for posts that do not include sufficient information.

Configuration check - Providance

Is there a way to shorten the time it takes a configuration check to run.   We have TB of images and it takes the better part of 2 hours to run.   


  • You can set the "dont_do_expensive_configuration_checks_in_web_ui" directive in app.conf to 1 to fix this. It was actually added for you a while back (well, Tim asked for it)
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