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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

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Installation of Providence 1.7.5 with ISAD(G) Installation Profile

I am attempting to create a new installation on a Windows 10 laptop within XAMPP running PHP 7.1.9.

Every thing goes well until the final step. When I click on the Providence Version 1.7.5 installer (XML) screen button     "Begin installation"     , there is no response. I have checked the database set up and passwords, all looks good.

Please advise what else I may have missed.


  • I am having a similar issue. Everything goes well until the final step where I see Collective Access Version 1.7.5 installer (XML), but there is no Begin button or anything else. What is going on?
  • My first guess is the installer is throwing an error, but you have "display_errors" set to "Off" in your PHP install. Check the web server/PHP logs and see if there was an error.
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