Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

Answers may be delayed for posts that do not include sufficient information.

/tmp folder filling up with large files

edited November 2017 in Troubleshooting

I just updated to 1.7.5 for providence and pawtucket and for some reason my /tmp folder is filling up 10+ gb of data a day.  The files look like


The php* files look like they contain data relating to the media folder and they are very large files.  

I'm not sure the exact cause of it because I haven't caught one of them open with lsof

I haven't been importing any media either during these times.

Thanks and Regards!


  • Hi, It looks like these large files are being generated by the PHPExcel plugin.  Where else besides data import is this plugin used?
  • It is used when you export/download data as Excel.
  • Hi, thanks.  The issue resolved itself when I disabled Download as Excel from Pawtucket.  I'm not sure why, but this feature was demanding a lot of storage resources.
Sign In or Register to comment.