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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

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images downloading too small


I am using Pawtucket 1.7.5 in Google Chrome.  I have recently discovered that images downloading from Pawtucket are really small even though the file name is saying they are large representations- for example an image that is originally 72.7MB is downloading as 113KB and another image that is originally 583 KB is downloading as 54KB. The photos in my collection are all over the place for sizes. I don't want my users to have access to the originals especially as many of them are huge as in my first example but would like a middle ground. Can anyone help me figure out how to change the setting to do so? I have looked at the Media Processing Plugins under Configuration Check and attached my settings. Do I have to do something with these?




  • My guess is that your Pawtucket theme is configured to provide a much lower resolution version than the original.
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