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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


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Empty screen Pawtucket

Hi there,

Here's my Providence installation: https://ca.gdj.rctxs.de/
Here's my Pawtucket installation: https://ca.gdj.rctxs.de/pawtucket/
Here's my phpinfo: https://ca.gdj.rctxs.de/phpinfo/

1) The "apache-error.log" tells me:

[Wed
Apr 18 09:38:35.823818 2018] [access_compat:error] [pid 22006:tid
139716439496448] [client 217.227.8.249:56508] AH01797: client denied by
server configuration: /var/www/sites/ca.gdj.rctxs.de/pawtucket/index.cgi
[Wed
Apr 18 09:38:35.823881 2018] [access_compat:error] [pid 22006:tid
139716439496448] [client 217.227.8.249:56508] AH01797: client denied by
server configuration: /var/www/sites/ca.gdj.rctxs.de/pawtucket/index.pl
[Wed
Apr 18 09:38:35.824923 2018] [proxy_fcgi:error] [pid 22006:tid
139716439496448] [client 217.227.8.249:56508] AH01071: Got error 'PHP
message: PHP Fatal error:  Class 'ApplicationException' not found in
/var/www/sites/ca.gdj.rctxs.de/pawtucket/index.php on line 33\n'

2) Pawtucket doesn't seem to work.

Thank you in advance,
Gideon
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