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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

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  1. Data sample

  2. Your mapping

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New Pawtucket Installation - Uncaught Error: Class 'ApplicationException' not found

Hello, I have a working Providence system and I wanted to add the public portion of Pawtucket in before I got too far in my project. I have following the instructions for installing Pawtucket 2, but when I navigate to my Pawtucket installation, I get the following error:

Fatal error: Uncaught Error: Class 'ApplicationException' not found in /var/www/html/ridge/pawtucket/index.php:34 Stack trace: #0 {main} thrown in /var/www/html/ridge/pawtucket/index.php on line 34

Can anyone help?



  • Where did you get the code?

  • Hi Seth - It's just when I navigate to my project and then the pawtucket folder I have it installed in. Simply by going to [base folder]/ridge[project]/pawtucket

  • Got it. Where did you download the code from? Aslo, send me your setup.php file. You can send it to

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