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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

Answers may be delayed for posts that do not include sufficient information.

Set description and title : troubleshoot


Can someone point us to the files where changes have to be made to make visible elements for particular sets in Pawtucket

In providence we have these two elements associated with sets but they are not displaying in Pawtucket caption

Instead we are getting Object caption and Object description



  • Can you please clarify which section of Pawtucket you are asking about? Is it the set detail in the Gallery section?

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