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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

Answers may be delayed for posts that do not include sufficient information.

Pawtucket 1.7.6 issues

edited August 2018 in Pawtucket

I've successfully updated my Providence install to 1.7.6, but experienced a couple of issues after updating Pawtucket to 1.7.6. I immediately rolled back to my 1.7.5 Pawtucket code and theme, and that appears to be displaying as expected.

I've loaded an instance of Pawtucket 1.7.6 along side, using the default theme, to do some more troubleshooting. Here are two challenges I am seeing initially...

The "Browse" menu link doesn't appear in the header. This was appearing with my updated custom theme, but the link would produce an SQL error screen.

Any links generated by the <l>^template.value</l> tag are missing a key piece of the object page url -- for instance displaying "/index.php/Detail//432" rather than "/index.php/Detail/objects/432".


  • A bit of closure on this ... the missing Browse link and incomplete object links were caused by referencing a nonexistent theme in the setup file.

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