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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

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EAD exporter - "XML documents must have exactly one root element"

Hi All,

I'm trouble shooting a sticky EAD exporter. I based it off the one Jonathon posted a bit back here in the forums (thank you!) But I keep getting stuck on this error: "XML documents must have exactly one root element". I'm sure it's a nesting problem, but haven't been able to spot it yet. I'm also a little unclear why some versions of XML exporters I've seen don't have unique ids for each row-- that could also be causing issues? I'm using a combination of unique ids with names and with numbers, is that a problem? It was just a way to get it sorted in my head, and I could easily change that.


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