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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping


Answers may be delayed for posts that do not include sufficient information.

New season of CollectiveAccess user events + mixer on 11/8/18

The CollectiveAccess team is pleased to announce an exciting new season of CollectiveAccess user community events!
We’ll kickoff this fall by gathering to discuss new CollectiveAccess features, and brainstorming the next phase of development for the software. Bring your projects, questions, and your hopes and dreams to help us plan future user community meetings, then stay on to socialize with us over afternoon refreshments!

CollectiveAccess HQ
177 North 10th Street, Suite C
Brooklyn, NY 11222

Thursday, November 8th
4-6pm

Space is limited
RSVP to info@collectiveaccess.org

Hope to see you there!
The CollectiveAccess team

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