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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

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No body specified

Trying to use the CaSendmail

But I get this Error in the ca_eventlog

"Could not send registration confirmation email to : No body specified"

Please help

CA 1.7.6
Ubuntu LTS
PHP Version 7.0.15
mysqli plugin installled
mysqlnd 5.0.12-dev - 20150407


  • It seams like the problem here was with send email when done with Data importing!
    Because of a missing mailTemplate in the default ca installation.

    This worked for me with a gmail account:

    setup.php (pawtucket, providence)

    CA_SMTP_SERVER = server to use for outgoing mail

    define("CA_SMTP_SERVER", '');

    CA_SMTP_PORT = port to use for outgoing mail

    define("CA_SMTP_PORT", 587);


    If your outgoing (SMTP) mail server requires you to authenticate then you can set the login information

    below by uncommenting the CA_SMTP_AUTH, CA_SMTP_USER and CA_SMTP_PASSWORD lines and providing appropriate values

    define("CA_SMTP_AUTH", 'SMTP');
    define("CA_SMTP_USER", '');
    define("CA_SMTP_PASSWORD", 'PW');

    global.conf (pawtucket, providence)




    SMTP server to use for outgoing email notifications

    If your server isn't running a mail server locally, the default smtp_server value will have to be changed

    smtp_server = CA_SMTP_SERVER


    If your SMTP server requires you to authenticate then you can set the login information

    below by uncommenting the smtp_auth, smtp_username and smtp_password lines and giving them appropriate values

    smtp_auth = CA_SMTP_AUTH
    smtp_username = CA_SMTP_USER
    smtp_password = CA_SMTP_PASSWORD
    smtp_ssl = tls
    smtp_port = 587
    smtp_use_sendmail_transport = 0

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