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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping


Answers may be delayed for posts that do not include sufficient information.

calling gmagick

I'm on shared servers and having trouble enabling Gmagick. It is installed, and not currently loaded as a php extension. Rather than doing that, the server admin said all I need to do is add something like '$foo = new Gmagick();' to the code and then call the functions like they are normally called. I'm not sure how or where to do that. Thoughts?

Sidenote: I'm hoping that using Gmagick will solve the issues I am having with Tileviewer right now. It loads slowly and the image disappears and starts reloading when clicked. See: http://leatherarchives.org/ca/index.php/Detail/objects/96128

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