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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping


Answers may be delayed for posts that do not include sufficient information.

Paid Providence/Pawtucket2 Help wanted

Fairly technical user, but I'd love to hire some help!
Just setup the software at AWS, and it seems to be working.
Following issues are current:

1) Lots of Apache errors:
Looks like install dev version of Providence, or downgrade PHP from 7.2
2) Help changing, and adding fields to object data (Serial Number, Manufacturer, Original Cost, Acquisition cost, etc)
3) Clue on customizing the Pawtucket2 Theme
4) Help understanding some of the "built-in" features
What is "coverage" and how is it used.
5) Resolve "can't send email issue"
6) PDF generation does not include pictures.
broswell@syssrc.com
https://museum.syssrc.com

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