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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping


Answers may be delayed for posts that do not include sufficient information.

Pawtucket Hackers

edited March 30 in Pawtucket

I am getting thousands of daily searches, in Pawtucket, by hacker bots with IP addresses from the usual suspects. My Apache log records these events, but does not specify the search terms or provide me with any identifiable way of banning these jerks. I could deal with '404' reports, but there is no error because the system sees these as legitimate searches. Any suggestions? Is there a way to log search terms?

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