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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

Answers may be delayed for posts that do not include sufficient information.

Unable to import objects from spreadsheet

I am unable to import objects from an XLS spread sheet in Providence 1.7.7. I am attaching my template (MOIH_Shortell.xls) and data (Shortell.xls) and the error message I get when attempting the import.

I just verified that this template/data combination does correctly import to my 1.7.6 regression installation. Am I doing something wrong when attempting to use the same files with the new release?


  • Has this feature been verified to work in Providence 1.7.7? My install is based on Dublin Core (Standard). If it has been a verified feature, in 1.7.7, would somebody please provide a demo .XLS example of an import template and sample object data which works in the CA demo system?

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