Import Media directory empty - can't mass upload images
Hi, I searched for similar Discussions but couldn't find one. We have a working CA Providence + Pawtucket2 installation.
We can create records and manully import single images and assign them as normal. However, some Items have many images associated with them and after reading, I was hoping to use the Import > Media function to mass upload many images and assign them (they are filenamed perfectly).
The improt directory appears to be the Providence directory, but it does not appear to show the directory and subdirectories as per https://docs.collectiveaccess.org/wiki/Media_import. Instead it shows the attached - empty. As such, I can't see how to mass upload images.
Please assist? Thank you to anyone for any help!