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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

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Downloadable Transcripts

Hi all,

We currently have transcripts linked to audio records but no way of downloading them. The download icon doesn't actually enable the user to retrieve the audio file or the transcript. I'm not sure if this is an issue for other users, but would there be an easy fix to allow access? Thank you.

Sample record: https://digitalarchives.library.newschool.edu/index.php/Detail/objects/NS070101_Snitow_20141015

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