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Images not showing in the front-end at all (Providence)

Hello,

I have been trying to set up CollectiveAccess Providence for some days now and everything is working just fine except that images are not being shown in the frontend anywhere, I can download the image and nothing is wrong with it I just can not see the thumbnail nor the image at all in the Image Viewer.

My Providence version is 1.7.8
The operating system is Ubuntu 16.04 LTS
PHP version is 7.3.8

I have installed every php requirement and os requirements which are defined here https://docs.collectiveaccess.org/wiki/Requirements
and followed the installation instructions here https://docs.collectiveaccess.org/wiki/Installing_Providence

Here is an image on how the images look like in the front-end

And here is an image on how it looks like after you click on it (ImageViewer)

Comments

  • What is the format of the images? What does the media bundle (the editor field you use to upload media) say about these images? And what media processing back-end do you have installed? GraphicsMagick?

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