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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

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  1. Data sample

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GIF Files in Pawtucket

edited September 2019 in Pawtucket

Is anyone using GIF files in their Pawtucket installation? We thought it might be neat to make GIFs for stereo cards to show a 3D image, or to show iridescence on rocks and minerals...

According to the wiki, GIF files are supported (

I am able to upload a GIF in Providence, but when I go to view it in Pawtucket, it doesn't display correctly. For example ( The 4th thumbnail is the GIF.



  • The GIFs are being converted to JPEG, which means everything after the first frame is thrown away. You'd have to configure it to show the originally uploaded file to get the animation. That means adding a separate entry for GIFs in media_display.conf

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