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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

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CA v1.6.3 - Unknown file type not accepted by media

Hi,

I have a v1.6.3 CA installation and am getting an error when trying to upload JPEG and TIFF files.
From the data available from Manage > Administrate > Configuration Check I can see that Gmagick is being used for processing image files.
As mentioned in other similar posts I was trying to check if any installed module was broken and check if using Graphics Magick or ImageMagick wouls solve this issue. However I was not able to determine how to override the preferred behavior of using Gmagick.
Could someone please advise on how to do this?

Thanks

Comments

  • For reference, here is the CA configuration regarding media processing:

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