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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

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Older images not loading up in pawtucket


Is there anyway to refresh image files added to providence? I've noticed that the first batch of images we added to our system are not loading up in Pawtucket. The tiles appear, but the actual images do not appear in the viewer (eg. http://cfcca-archive/index.php/Detail/library/1834). It does work if I reload the jpgs into providence, but I'm hoping there is a quicker way to do this. We haven't updated Providence in a while (we are still on 1.7.5).

I'm sure I've seen another post about this before, but I couldn't find it in a search.


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