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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

Answers may be delayed for posts that do not include sufficient information.

Mappings saved as .xlsx from LibreOffice and GoogleDocs cannot be imported?

I found an issue while attempting to import several mappings that were created or edited in Libreoffi


  • Have you tried to switch CSV formats on both the mapping and data to be imported? I recall something about Calc adding a ghost row to the file in XLSX format causing a problem when importing into CollectiveAccess.

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