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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping


Answers may be delayed for posts that do not include sufficient information.

import media as primary

Is there a way to set imported media to primary representation? I'm in the process of upgrading lots of images and it's easy enough to import them but then I have to some how change the primary flag on every object with newly imported media. A workaround I've been playing with is to associate the imported medias object to a set. Then batch edit that set to remove all media and the re-import the images one more time. This is not ideal though since ideally I would like to keep the old images as well. Also I'm worried the new media is taking up twice as much space since it's being uploaded twice? Is this correct or are the media files actually deleted once they are removed from their objects?

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