Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping


Answers may be delayed for posts that do not include sufficient information.

image file upload

Hi *,

I can upload media files in CA (1.7.5) as described on https://docs.collectiveaccess.org/wiki/Uploading_Media if they are smaller than 2MB. Trying to upload greater files nothing happens, I can't see any error message. The only parameter for image size I could find is in app.conf:

dont_use_exif_read_data_if_larger_than = 2097152
dont_extract_embedded_media_metdata_when_length_exceeds = 2097152

which I left untouched.

The configuration check says that Gmagick is the active image processor.

Any idea what's wrong here?

Ch. Krempe

Sign In or Register to comment.