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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping


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Importer for replacing existing object title and description

Hi,
I’m writing an importer for replacing existing object title and description, I set the importer rule type for these two columns as “mapping” and “Setting value” for “existingRecordPolicy” to “merge_on_idno_with_replace”.
However, if my new description is blank, the record will display the old description after import.
How can I fix this? What options or other should I set? Many thanks!
I am using providence 1.7.5 on Windows 2012 Server.

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