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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

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search for object identifier

Several times now I had the problem that, after changing the configuration for creating the object identifier, I could not search for the object identifier after saving a new record.
After re-creating the search index the record was found.
Is there a kind of delay in the index process?



  • After calling ./caUtils process-indexing-queue the ID is searchable now. Is there any necessity to run this command periodical?

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