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Troubles with login after installation

edited July 26 in Installation

Hi, I'm a first time user of collective access because I'm doing an investigation for class. After a lot of trouble, I've finished the installation of Providence but when I try to login it says Login Invalid. I'm not sure if this means anything but I'm using XAMPP (localhost:8080)

This is the error:

Warning: fsockopen(): unable to connect to tcp://localhost:8080:8080 (Connection refused) in /opt/lampp/htdocs/providence/app/lib/Controller/Request/RequestHTTP.php on line 660

Could anyone help me with what to do with this? I can't find any info and I've checked the setup and the username and password are 100% right
I'm using a Mac as well


  • You can resolve the fsockopen error by setting disable_out_of_process_search_indexing = 1 in your app.conf file. The error is due a configuration error in your install due to the non-standard port.

    With regards to the login failing, the logins provided by the installer when it finished should work. If they don't I would guess there was an error with the installer, and you should look for an on-screen message to that effect.

  • I changed to 1 in app.conf and it worked! It no longer shows the warning. However, I keep trying to login after doing this and it says "Login Was Invalid" but offers me no message telling me what the error is now. I tried changing my password (and then changing again in setup.php) but it keeps showing the same thing. I've seen some forums saying it sometimes takes time so I'm not sure if I should give it a day and hope for the best or if there's anything else I can do.

  • Did the installer display login information to you upon completion?

  • Yes, it did, then everytime I try to enter the page it offers me to login

  • What does the login info look like?

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