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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping


Answers may be delayed for posts that do not include sufficient information.

How to Edit Pawtucket 2 the public-access component of CollectiveAccess.

I am working for a small museum using CollectiveAccess. I just installed Pawtucket 2 to set up a public-access web page. However, after following the setup instruction, there have been problems that I am not able to fix. The font and placement of buttons are not correct, and the images of the objects I have made public do not show up.

If anyone could help me, I would be most appreciative.

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