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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.


If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping


Answers may be delayed for posts that do not include sufficient information.

Permission-warning for HTMLPurifier shown after profile install

The installer is no nice to tell me which folders need to be writable by the webserver-user (e.g. www-data on Debian):
app/tmp, app/log, media

It does that before the install of the profile, which is a perfect moment for a VM-snapshot.
However, there is one folder that pops up after successful install of the profile:

It looks like the directory for HTML filtering caches is not writable by the webserver. Please change the permissions of /var/www/html/ca/providence/vendor/ezyang/htmlpurifier/library/HTMLPurifier/DefinitionCache/Serializer and enable the user which runs the webserver to write to this directory.

Would it be possible to mention this folder at the same time as the others?

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