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Pawtucket pictures error Not Found

I have an installation of Collective Access in witch one or more images are associated to occurrences.
This archive is installed on two different hosts: only on one of them there's a problem in Pawtucket. If I try to zoom a picture associated to an occurrence, this is the result:

Can you help me to solve it?
Many thanks!


  • How old is this install?

  • Hi Seth.
    Thank you for the help.
    Collective access 1.7.5 with PHP 5.6.
    It works well on an host, but in the other there is the problem mentioned above.

  • Are there errors in the browser console?

  • Yes there are many.
    I exported error messages in the txt file attached to this post.
    I tried another way: I substituted the mirador image viewer with another viewer written in javascript.
    The problem is still there: everything works fine in the first host but doesn't work in the other.
    So I think I'll try to contact the hosting provider.

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