Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

Answers may be delayed for posts that do not include sufficient information.

Blank install page, no errors in log

edited October 29 in Installation

I have installed CA according to the docs (which IMO could include more detail about server configuration), but the mydomain/install page just shows the logo and version. I have looked in the log (yes it is writable and there is stuff there) but there is nothing from near the time of the request. This is what my install page looks like:

I am not sure how to proceed. Are there other places I might find helpful error messages?


  • There's probaby a PHP error that's being hidden. Try setting display_errors = On in your php.ini config file.

  • Ok there we go. Can we just delete this thread as I now see that this is mentioned at the bottom of the installation instructions?

  • It's always good to have these things for others to refer to... and we'll be changing to new forum software by the end of the year in any event :-)

Sign In or Register to comment.