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Problem with displaying in hierarchical browser

AlternonAlternon
in General Support

I have installed created installations with the DACS profile and AF profile to explore hierarchical finding aid options. I can create record group, series, and subseries entries, but they do not display in the hierarchical browser. Instead, a little wheel appears in each of the browser windows and the data never appears. If I view the entries in Pawtucket they are present, but just not visible in the Providence entry screen. Have I missed a setting in a .conf file, or has anyone else solved this already?

Running 1.7.9 on WAMPserver

Thank you,
Mark

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Comments

  • sethseth

    No, that's not good. When those wheels spin and never return it may be that the data feeds it's trying to load aren't returning properly.

    Try this: in setup.php add this line somewhere:

    ini_set("display_errors", "Off");

    then try to reload the hierarchy browser again. If it works then we know there are error messages being emitted in the feeds.

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  • AlternonAlternon

    Thanks, Seth. I tried adding the code to the setup.php file and there was no change. The hierarchical browser continues to spin its wheels. I looked at the PHP logs. This output occurs consistently in loading the page.

    [07-Jan-2021 16:45:06 America/New_York] PHP Warning: include(): Failed opening 'C:/wamp64/www/dacs/app\tmp\collectiveaccessCache\0fea6a13c52b4d47\25368f24b045ca84\38a865804f8fdcb6\57cd99682e939275\efd02694d21a801f\598ce1b6114171fe\c21f969b5f03d33d\43e04f8f136e7682\e92d1ceb7caccf1b\c14ac4c40a5783fd.php' for inclusion (include_path='C:\wamp64\www\dacs\vendor/pear/archive_tar;C:\wamp64\www\dacs\vendor/pear/console_getopt;C:\wamp64\www\dacs\vendor/pear/file_marc;C:\wamp64\www\dacs\vendor/pear/pear-core-minimal/src;C:\wamp64\www\dacs\vendor/pear/pear_exception;C:/wamp64/www/dacs/app/lib;C:/wamp64/www/dacs/app/models;.;C:\php\pear') in C:\wamp64\www\dacs\vendor\tedivm\stash\src\Stash\Driver\FileSystem\NativeEncoder.php on line 25
    [07-Jan-2021 16:45:06 America/New_York] PHP Stack trace:
    [07-Jan-2021 16:45:06 America/New_York] PHP 1. {main}() C:\wamp64\www\dacs\index.php:0
    [07-Jan-2021 16:45:06 America/New_York] PHP 2. require() C:\wamp64\www\dacs\index.php:37
    [07-Jan-2021 16:45:06 America/New_York] PHP 3. require() C:\wamp64\www\dacs\setup.php:221
    [07-Jan-2021 16:45:06 America/New_York] PHP 4. require_once() C:\wamp64\www\dacs\app\helpers\post-setup.php:309
    [07-Jan-2021 16:45:06 America/New_York] PHP 5. require_once() C:\wamp64\www\dacs\app\helpers\preload.php:44
    [07-Jan-2021 16:45:06 America/New_York] PHP 6. require_once() C:\wamp64\www\dacs\app\lib\Cache\PersistentCache.php:33
    [07-Jan-2021 16:45:06 America/New_York] PHP 7. require_once() C:\wamp64\www\dacs\app\lib\Db.php:38
    [07-Jan-2021 16:45:06 America/New_York] PHP 8. require_once() C:\wamp64\www\dacs\app\lib\Db\DbStatement.php:39
    [07-Jan-2021 16:45:06 America/New_York] PHP 9. include_once() C:\wamp64\www\dacs\app\lib\Db\DbResult.php:40
    [07-Jan-2021 16:45:06 America/New_York] PHP 10. require_once() C:\wamp64\www\dacs\app\lib\Media\MediaInfoCoder.php:39
    [07-Jan-2021 16:45:06 America/New_York] PHP 11. Configuration::load() C:\wamp64\www\dacs\app\helpers\utilityHelpers.php:70
    [07-Jan-2021 16:45:06 America/New_York] PHP 12. Configuration->__construct() C:\wamp64\www\dacs\app\lib\Configuration.php:102
    [07-Jan-2021 16:45:06 America/New_York] PHP 13. Configuration::loadConfigCacheInMemory() C:\wamp64\www\dacs\app\lib\Configuration.php:171
    [07-Jan-2021 16:45:06 America/New_York] PHP 14. ExternalCache::contains() C:\wamp64\www\dacs\app\lib\Configuration.php:1019
    [07-Jan-2021 16:45:06 America/New_York] PHP 15. Stash\Item->isMiss() C:\wamp64\www\dacs\app\lib\Cache\ExternalCache.php:176
    [07-Jan-2021 16:45:06 America/New_York] PHP 16. Stash\Item->get() C:\wamp64\www\dacs\vendor\tedivm\stash\src\Stash\Item.php:295
    [07-Jan-2021 16:45:06 America/New_York] PHP 17. Stash\Item->executeGet() C:\wamp64\www\dacs\vendor\tedivm\stash\src\Stash\Item.php:217
    [07-Jan-2021 16:45:06 America/New_York] PHP 18. Stash\Item->getRecord() C:\wamp64\www\dacs\vendor\tedivm\stash\src\Stash\Item.php:273
    [07-Jan-2021 16:45:06 America/New_York] PHP 19. Stash\Driver\FileSystem->getData() C:\wamp64\www\dacs\vendor\tedivm\stash\src\Stash\Item.php:528
    [07-Jan-2021 16:45:06 America/New_York] PHP 20. Stash\Driver\FileSystem\NativeEncoder->deserialize() C:\wamp64\www\dacs\vendor\tedivm\stash\src\Stash\Driver\FileSystem.php:201

    This problem occurs in both the DACS and AF profiles.

    Mark

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  • AlternonAlternon

    Follow up note: this turned out to be a permissions issue with WAMP. I moved the CA install to a Linux server and it disappeared.

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