Can't login after initial installation

Providence 1.7.11 and PHP 7.3

The install process ran clean and gave me an admin id and associated password.

When I try to logon with it, it always fails with invalid logon.

If I look in the database (with SQLDeveloper) the admin user is defined there.

Is there anything I can do or do I have to start over from scratch?


  • dropped the database and recreated it.

    Seems to work now.

  • Does CA force passwords to only lowercase and numerals?

    I made the "mistake" of using a mix of CAPS and lowercase in my password - every time I tried to login it would fail - BUT! entering the same in all lowercase works perfectly?

  • No it does not force to lower case. Very strange if that's what it's doing for you.

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