Adding Images to an objects

We used Collective Access in 2018. Since then, we haven't used it. Now we would to use it again so that we have new archiving project for our documents. When we use it again, we encountered an difficulties to upload an images to our archive. It shows inability of uploading these files.

I just wonder our application that we installed two years still usable or need to install new software if it is updated.

It shows below how we encounter such problem when we try to upload our images into the collective access. if anyone know how to solve this problem, i will be very happy for that.

Best

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