Washed images


After moving CA to a new server, we have problems with the images, they look washed out, color desaturated. The same thing happens in Providence.

What could be the problem?


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  • edited June 18


    I remember I've had the same faded images...

    Try to edit the /ca/app/conf/media_processing.conf and find:

          # SET = {quality = 75, format = image/jpeg, gamma = 1.7, reference-black = 6080, reference-white = 43840}

    Remove the gamma, reference-black and reference-white settings, for all lines, like:

          # SET = {quality = 75, format = image/jpeg}

    You can increase jpeg quality if you want, like:

          # SET = {quality = 95, format = image/jpeg}

    Try importing new image and see if it's better.


  • Hello Darrigan,

    Thank you very much for your response to my query.

    I made the modifications to the media_processing.conf file and uploaded a new image in Providence, but it doesn't look right, I don't know what the problem may be.

    I will continue investigating, I appreciate your attention.


  • Hi Silvia,

    Do you have another media_processing.conf file in the directory /themes/your_theme/conf/ ?

  • Are you running the same media processing software on the new server? Some versions of ImageMagick will wash out images. The latest release and develop code have changes to avoid this issue.

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