1.7.15 Uncaught Error: Class 'Zend_Pdf' not found

sarahs

I don't seem to be able to use zend to identify pdfs--I get this error:

PHP Fatal error:  Uncaught Error: Class 'Zend_Pdf' not found in D:\SMA-catalog\app\helpers\mediaPluginHelpers.php:1093
Stack trace:
#0 D:\SMA-catalog\app\lib\Plugins\Media\PDFWand.php(197): caGetPDFInfo()
#1 D:\SMA-catalog\app\lib\Media.php(190): WLPlugMediaPDFWand->divineFileFormat()
#2 D:\SMA-catalog\app\lib\BaseModel.php(4400): Media->divineFileFormat()
#3 D:\SMA-catalog\app\lib\BaseModel.php(2630): BaseModel->_processMedia()
#4 D:\SMA-catalog\app\lib\BaseModelWithAttributes.php(508): BaseModel->insert()
#5 D:\SMA-catalog\app\lib\BundlableLabelableBaseModelWithAttributes.php(256): BaseModelWithAttributes->insert()
#6 D:\SMA-catalog\app\models\ca_object_representations.php(414): BundlableLabelableBaseModelWithAttributes->insert()
#7 D:\SMA-catalog\app\lib\RepresentableBaseModel.php(570): ca_object_representations->insert()
#8 D:\SMA-catalog\app\lib\BundlableLabelableBaseModelWithAttributes.php(4151): RepresentableBaseModel->addRepresentation()
#9 D:\SMA-catalog\app\lib\BaseEditorController.php(302): BundlableLabelableBaseMod in D:\SMA-catalog\app\helpers\mediaPluginHelpers.php on line 1093

I'm using the same pdfs that have successfully been identified with zend in 1.7.6. Imagick and GraphicsMagick will load images fine, but neither will identify the pdfs either. I can't use gmagick because it's on Windows and there's no dll past php5.6.

seth

I see the problem. I'll push out a 1.7.16 release tomorrow.

seth

A fix for this is in 1.7.16. Can you try it out?

sarahs

Will do.

sarahs

With 1.7.16, it seems to just hang forever now until it times out. I haven't changed any of the php settings.

seth

Did you explicitly set dont_use_zendpdf_to_identify_pdfs to a value in your app.conf file?

sarahs

Yes, I have

dont_use_imagemagick_to_identify_pdfs = 1

dont_use_graphicsmagick_to_identify_pdfs = 1

and

dont_use_zendpdf_to_identify_pdfs = 0

seth

What is the timeout message say exactly?

sarahs

HTTP Error 500.0 - Internal Server Error

C:\php\php-cgi.exe - The FastCGI process exceeded configured request timeout

I have it set very high--it went for probably an hour.

The CA log had this:

2022-06-29 10:15:23 - DEBUG --> Executing command: 'C:/Tools/ImageMagick/dcraw.exe -i 2> /Snull'

seth

Try running it again and see if there are any PDF-related tasks running in the task manager.

sarahs

No, there aren't.