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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

Answers may be delayed for posts that do not include sufficient information.


Hello all.
I am working on creating an archive here at work. Collective Access is what we are going with because we are very new to this. None of us have any training so we are feeling our way through. We are looking to get server space here but we have everything on a 4TB drive. We use Mac and I don't know what I am doing. What do I need to do to install all the software?
Anything will help.
Thank you!!


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